This article explains how to create a new account and log in to the Shifts platform, including handling common login issues and setting up secure access.

Learn how to create a new account, log in securely, manage your authentication settings, and troubleshoot common login issues in the Shifts platform.

Learn how to secure your Shifts platform account with strong authentication methods, including two-factor authentication, trusted devices, and best practices for maintaining account security.

Learn how to secure your Shifts platform account with strong authentication methods, including two-factor authentication, trusted devices, and best practices for maintaining account security.

Learn about the comprehensive security features in Shifts to protect your account, including two-factor authentication, IP restrictions, device management, and secure password practices.

Auto Scheduling

Learn how background jobs work in the Shifts platform, including how to monitor job status, troubleshoot issues, configure workers, and optimize performance for system administrators.

Learn how to navigate the Shifts platform interface, including using the sidebar menu, top navigation bar, breadcrumbs, and other navigation elements to efficiently access the features you need.

Learn how to use the getting started with mobile app feature in the Shifts platform to optimize your workflow and improve productivity.

Learn how to use the managing your account settings feature in the Shifts platform to optimize your workflow and improve productivity.

Learn how to view, update, and manage your personal information in the Shifts platform to ensure your profile is accurate and maintain control over your data privacy.

Learn how the shift notification system targets users based on qualifications, location, and availability.

Discover the comprehensive features available in the Shifts mobile app, allowing you to view schedules, clock in/out, manage time off, and receive notifications from anywhere, anytime.

Learn how to use the mobile clock-in/clock-out feature in the Shifts platform to optimize your workflow and improve productivity.

Customize how and when you receive notifications from the Shifts platform to stay informed about important updates without being overwhelmed.

Learn how to manage and respond to notifications and alerts in the Shifts platform to stay informed about important updates and changes to your schedule.

Learn how to reset your password if you've forgotten it or need to change it for security reasons.

A step-by-step guide to configuring two-factor authentication (2FA) for your Shifts account to enhance your security.

Learn how to customize your Shifts profile, add a photo, update your contact information, and manage your personal settings.

Learn how to use the troubleshooting mobile issues feature in the Shifts platform to optimize your workflow and improve productivity.

Learn how to navigate and use the Shifts dashboard effectively to manage your schedule, track time, view important notifications, and access key features based on your role.

Discover how to personalize your Shifts experience by configuring user settings, display preferences, and other account options.

Learn how to properly record unpaid time away from work during your shift using the Personal Leave feature for appointments, errands, or other personal needs.

Learn how to use the attendance records feature in the Shifts platform to optimize your workflow and improve productivity.

Learn how to use the availability conflicts feature in the Shifts platform to optimize your workflow and improve productivity.

Learn how to start, track, and end your breaks during shifts while ensuring compliance with workplace break requirements and labor regulations.

Learn how to view your available leave time, understand accruals and usage, and track balances for different leave types such as vacation, sick time, and personal days.

Learn how to accurately record your work hours by clocking in at the start of your shift and clocking out when you finish, with verification options to ensure compliance.

Learn how to track, understand, and improve employee performance using the Performance Metrics feature in the Shifts application.

Learn how to browse, claim, and pick up available shifts in the Shifts Marketplace to earn extra hours, help your colleagues, and support your team's coverage needs.

Learn how to post your assigned shifts to the Shifts Marketplace when you need coverage, allowing eligible colleagues to claim them and ensuring shifts remain adequately staffed.

Learn how to set up and manage recurring availability patterns in the Shifts platform to communicate your regular weekly schedule to managers and improve the accuracy of shift assignments.

Learn how to request time off, view your leave balances, track request status, and manage your approved leave in the Shifts platform.

Learn how to submit, track, and manage your time off requests in the Shifts platform, including checking your leave balances and understanding the approval process.

Learn how to set and update your work availability to let your managers know when you can and cannot work, ensuring you're only scheduled for shifts that fit your personal schedule.

Discover how the Shift Marketplace allows employees to post, claim, and exchange shifts with qualified coworkers while maintaining proper staffing levels and skill requirements.

Learn how to swap shifts with coworkers, request trades, respond to swap offers, and manage the approval process to adjust your schedule while maintaining proper coverage.

Learn about the rules governing shift trades, how to list and claim shifts in the marketplace, and what eligibility requirements apply when trading shifts with colleagues.

Learn how to set one-time exceptions to your regular availability schedule when your availability changes for a specific date, ensuring you aren't scheduled when you're unavailable.

Learn how to accurately track your work hours using the Shifts platform's check-in/out system, manage breaks, and ensure proper time recording for your shifts.

Learn how to review your time records, verify attendance information, submit timesheets, manage breaks, and respond to manager review requests in the Shifts platform.

Learn about the different types of leave available in the Shifts platform, how they work, and how to request time off appropriately for your specific situation.

Learn about the different types of shifts in the Shifts platform, their characteristics, and how they affect your scheduling, assignments, and availability.

Learn how to view, filter, and manage leave requests in the Shifts platform using the intuitive tabbed interface to track pending, upcoming, past, and denied time off.

Learn how to effectively view, understand, and manage your work schedule using the intuitive calendar and list views in the Shifts platform.

Learn how to use the approving shift swaps feature in the Shifts platform to optimize your workflow and improve productivity.

Learn how managers can efficiently review, approve or deny time off requests while checking for schedule conflicts, leave balances, and team coverage.

Learn how to efficiently review and process multiple approval requests simultaneously using the bulk approval features in the Shifts platform, saving time and streamlining manager workflows.

Learn how to create, validate, and publish employee schedules in the Shifts platform to ensure proper coverage, communicate work expectations, and maintain operational efficiency.

Learn how to create efficient work schedules, manage recurring shifts, ensure proper staffing levels, and assign the right employees to each position while following business rules.

Learn how to create, customize, save, and share reports with the exact metrics and data you need to make informed decisions about your workforce, schedules, and performance.

Learn how to export reports from the Shifts platform in multiple formats, schedule automated exports, and leverage these exports for integration with other systems.

Learn how the Shifts platform helps you maintain compliance with labor laws through automated enforcement of work hour limits, rest periods, break requirements, and comprehensive reporting.

Learn how to view, update, and manage employee profiles in the Shifts platform to maintain accurate personnel information, track skills, and ensure your team's data is complete and up-to-date.

Learn how to monitor, manage, and minimize overtime in your organization using the Shifts platform's powerful tracking, notification, and analysis tools.

Learn how managers can evaluate employee performance after shifts, track metrics over time, and provide feedback to help team members improve and grow.

Learn how to export reports and set up automated report delivery in the Shifts platform to streamline your reporting workflow and ensure timely distribution of critical business insights.

Learn how to identify, understand, and resolve different types of scheduling conflicts to create effective and compliant work schedules for your team.

Learn how to create and use shift rule templates to standardize scheduling requirements, ensure proper staffing levels, and maintain consistent scheduling practices across your organization.

Learn how to track employee skills and certifications, set proficiency levels, track certification expirations, and ensure shifts are staffed with qualified personnel.

Learn how to use the standard reports in the Shifts platform to access key metrics, analyze team performance, track attendance patterns, monitor labor costs, and make data-driven decisions.

Learn how to use the various communication tools in the Shifts platform to effectively communicate with your team, send notifications, provide feedback, and keep everyone informed.

Learn how to effectively use the team overview dashboard to manage your team, monitor attendance, oversee scheduling, track performance, and make data-driven decisions in the Shifts platform.

Learn how to efficiently review, approve, adjust, and manage employee timesheets as a manager in the Shifts platform, ensuring accurate attendance records and payroll processing.

Learn how the shift auto-approval system streamlines the marketplace by automatically approving qualified shift claims based on business rules, employee status, and scheduling factors without requiring manager intervention.

Learn how MangoOps' powerful templating system works, including shift rule templates, time conditions, location-based rules, and schedule templates to automate shift creation and ensure proper staffing.

Learn how to use the adding users feature in the Shifts platform to optimize your workflow and improve productivity.

Learn how to create and manage API tokens, configure API access limits, monitor usage, and enable secure programmatic access to your organization's data in the Shifts platform.

Learn how to configure, track, and enforce employee break compliance in the Shifts platform to meet labor regulations, maintain accurate records, and ensure proper rest periods for your workforce.

Learn how to efficiently manage multiple users simultaneously in the Shifts platform, including importing, updating, and exporting user data, assigning roles and permissions, and managing user attributes in bulk.

Learn how to configure and manage your company profile in the Shifts platform, including basic information, branding, contact details, industry settings, and organizational preferences.

Learn how to use the Compliance Dashboard in the Shifts platform to monitor labor law compliance in real-time, identify trends, prioritize issues, and take proactive action to maintain regulatory compliance.

Learn how to configure, manage, and respond to automated compliance notifications in the Shifts platform to ensure timely awareness and resolution of labor law compliance issues.

Learn how to generate, analyze, and export comprehensive compliance reports in the Shifts platform to monitor adherence to labor laws, break requirements, and scheduling policies.

Learn how to configure custom settings for individual locations in the Shifts platform to optimize operations, enforce location-specific policies, and effectively manage attendance and security for each site.

Learn how to create and manage custom organizational roles in the Shifts platform, define their permissions, and establish hierarchical relationships to create a role structure that matches your organization's needs.

Learn how department-based shift assignments work to ensure only qualified users from specific location departments can be assigned to department shifts, improving staffing accuracy and operational efficiency.

Learn how to configure email delivery settings and manage notification preferences in the Shifts platform to ensure your team receives timely communications through their preferred channels.

Learn how to configure, manage, and enforce labor law compliance rules in the Shifts platform to ensure your scheduling practices conform to regulations and company policies.

Learn how to assign, configure, and manage Location Managers in the Shifts platform to delegate operational responsibility and ensure effective supervision of specific locations in your organization.

Learn how to create and manage your organization's location hierarchy in the Shifts platform to effectively organize teams, track operations, and implement appropriate access controls across your business.

Learn how to configure pay rates, overtime rules, and labor cost tracking in the Shifts platform to ensure accurate compensation calculation and budget management.

Learn how to configure and manage permissions for different roles in your organization using the Shifts platform, ensuring users have appropriate access to features while maintaining security and data integrity.

Learn how to control user access through customizable roles that grant specific permissions, ensuring employees can access only the features and data relevant to their responsibilities.

Configure comprehensive security controls for your organization, including password policies, two-factor authentication requirements, IP restrictions, and session management.

Learn how to create, organize, and configure locations in the Shifts platform to create an efficient hierarchical structure that matches your organization's needs.

Learn how to configure and customize core system settings in the Shifts platform to meet your organization's security requirements, workflow needs, and operational preferences.

A comprehensive guide to understanding and customizing the default labor law rules in the system, including minimum wage, overtime, break requirements, scheduling rules, and minor work regulations across federal, state, and city jurisdictions.

A comprehensive guide to understanding and customizing leave accrual policies in the system, including vacation/PTO, sick leave, personal leave, and other leave types with rules for accrual frequency, waiting periods, carryover limits, and tenure-based adjustments.

Learn how to use the comprehensive user access audit features in the Shifts platform to monitor user activity, track security events, ensure compliance, and maintain a secure work environment.

Learn how to effectively configure and manage user roles and permissions in the Shifts platform to ensure appropriate access control and optimize your organization's workflow.

Learn how to create and manage shift requirements, staffing rules, and role policies to ensure your shifts are properly staffed while maintaining compliance with company policies.

Learn how to use the advanced analytics feature in the Shifts platform to optimize your workflow and improve productivity.

Learn how to configure, customize, and optimize the AI assistants in the Shifts platform to meet your specific business needs, control data access, and enhance workflow efficiency.

Learn how to use the ai for data analysis feature in the Shifts platform to optimize your workflow and improve productivity.

Complete guide to the Shifts API authentication system, including user tokens and service account tokens with secrets.

Learn how to use the audit trail feature in the Shifts platform to optimize your workflow and improve productivity.

Learn how to use the available integrations feature in the Shifts platform to optimize your workflow and improve productivity.

Step-by-step guide for integrating Claude with the Shifts API through the Message Control Protocol (MCP) endpoint.

Learn how to create, customize, and organize dashboard widgets to display key metrics, visualize important data, and monitor business performance in real-time.

Learn how to integrate your own systems with the Shifts platform using our comprehensive REST API, authenticate securely with API tokens, and create custom integrations for your organization's unique needs.

Learn how to use the data visualization tools in the Shifts platform to transform your workforce data into intuitive charts, graphs, and interactive dashboards that provide actionable insights.

Learn how to integrate the Shifts platform with your Human Resources Information System (HRIS) using API connections, webhooks, and data exports to streamline workforce management and eliminate duplicate data entry.

Learn how AI Assistants in Shifts can streamline your workforce management, answer questions, analyze data, and optimize scheduling through natural language interactions.

Comprehensive documentation for the Message Control Protocol (MCP) endpoint that allows AI assistants like Claude to interact with the Shifts API.

Comprehensive guide for administrators on how the notification system works across all levels.

Learn how to configure the Shifts platform to integrate with your payroll system, ensuring accurate time and attendance data flows seamlessly for efficient payroll processing.

Learn how to use the reporting features in the Shifts platform to gain actionable insights from your workforce data, create visualizations, and make data-driven decisions to optimize operations.

Learn how the AI scheduling assistant can help you create optimized schedules, fill shifts with the right employees, balance workloads, and adapt to changing needs while respecting preferences and business rules.

Learn how to use the access control policies feature in the Shifts platform to optimize your workflow and improve productivity.

Learn how to use advanced system customization features available to super administrators to configure, brand, extend, and tailor the Shifts platform to meet complex organizational requirements.

Learn how to create, manage, and apply business templates in the Shifts platform to standardize business setup, streamline new business onboarding, and ensure consistent configuration across multiple business entities.

Learn how to generate, analyze, and export comprehensive reports across multiple businesses in the Shifts platform using the cross-business reporting tools available to super administrators.

Learn how the Shifts platform implements encryption to protect sensitive data, how to manage encryption keys, and how to configure encryption settings as a system administrator.

Learn how the Shifts platform implements flexible data storage through JSON columns and dynamic attributes, allowing you to extend standard entities with custom data while maintaining data integrity.

Learn how to manage AI assistant knowledge bases, including vector stores, file uploading, deduplication, and synchronization between help articles and AI assistants in the Shifts platform.

Learn how super administrators can configure, maintain, and oversee multiple business organizations within the Shifts platform while maintaining proper data isolation and security.

Learn how to use the performance monitoring and optimization tools in the Shifts platform to diagnose issues, improve system response times, and ensure optimal operation for all users.

Learn how to use security audit logs to monitor, track, and investigate user activities, security events, and system changes to maintain security compliance and detect potential threats.

Understand the comprehensive security architecture of the Shifts platform, including authentication, authorization, data protection, and security monitoring features designed to protect your organization's data.

Learn about the caching system used by the analytics dashboards in the Shifts platform, how it works, and how to manage it.

Learn about the caching system used by the analytics dashboards in the Shifts platform, how it works, and how to manage it.

Learn how to use the system health monitoring features in the Shifts platform to track system performance, detect issues early, and ensure optimal operation of your deployment.

Learn how to configure and manage system-wide default settings that establish baseline configurations for security, permissions, entities, and other platform-wide behaviors.

Learn how to use the comprehensive workflow automation features in the Shifts platform to optimize scheduling, notifications, approvals, and resource allocation while improving productivity.