Notification Settings and Preferences

Customize how and when you receive notifications from the Shifts platform to stay informed about important updates without being overwhelmed.

Accessing Notification Settings

1. Click on your profile icon in the top-right corner of any page
2. Select “Profile” from the dropdown menu
3. Navigate to the “Notifications” tab
   

Notification Categories

You can configure notifications for the following categories:

Shift Notifications

• Shift Assignments: When you’re assigned to a new shift
• Shift Changes: When a shift you’re assigned to is modified
• Shift Reminders: Advance notice before your shifts start
• Shift Cancellations: When a shift you’re assigned to is canceled
• Shift Swap Requests: When someone requests to swap shifts with you
• Shift Coverage Requests: When someone needs coverage for a shift
  

Time & Attendance Notifications

• Clock-in Reminders: Reminders to clock in when your shift starts
• Clock-out Reminders: Reminders to clock out when your shift ends
• Time Off Requests: Updates on your time off requests
• Overtime Alerts: Notifications when you’re approaching overtime
  

System Notifications

• System Updates: Important announcements about the Shifts platform
• Password Expiration: Reminders when your password is about to expire
• Account Changes: Notifications about changes to your account
• Weekly Summaries: Weekly digest of your schedule and activities
  

Notification Methods

For each notification category, you can choose your preferred delivery method:

• Email: Receive notifications via your registered email address
• SMS/Text: Get text messages for high-priority notifications
• In-App: See notifications within the Shifts platform
• Mobile Push: Receive push notifications on your mobile device
  

Setting Up Notification Schedules

You can also customize when you receive certain types of notifications:

1. In the Notifications settings, click “Advanced Settings”
2. For each notification type, set your preferred time windows
3. Enable or disable notifications during your off-hours
4. Configure “Do Not Disturb” time periods

Managing Email Digests

Instead of receiving individual emails for every notification, you can opt for digest emails:

1. In the Notifications tab, scroll to “Email Digest Settings”
2. Choose your preferred digest frequency:
   • Immediate (individual emails)
   • Daily digest
   • Weekly digest
3. Select which notification types to include in digests

Testing Your Notification Settings

To verify your notification preferences are working correctly:

1. Go to the Notifications tab in your profile settings
2. Click the “Send Test Notification” button
3. Confirm you receive the notification through your selected methods

Related Resources

• Setting Up Your Profile
• Notifications and Alerts

This article should be updated when:

1. New notification types are added
2. Notification delivery methods change
3. The notification settings UI is updated
4. New digest or frequency options are added