Compliance Dashboard

Learn how to use the Compliance Dashboard in the Shifts platform to monitor labor law compliance in real-time, identify trends, prioritize issues, and take proactive action to maintain regulatory compliance.

Overview

The Compliance Dashboard in Shifts provides an at-a-glance view of your organization’s labor law compliance status across all locations and departments. It displays real-time metrics, visualizes trends, highlights potential issues, and tracks resolution progress. This centralized monitoring tool helps administrators maintain compliance, identify patterns, and take proactive measures to prevent violations. This article explains how to access, use, and customize the dashboard for effective compliance monitoring.

Accessing the Compliance Dashboard

To view the compliance dashboard:

1. Log in with administrator credentials
2. Navigate to Admin > Compliance Management > Dashboard
3. The main dashboard view will appear with key metrics and visualizations
4. Use the navigation tabs to access different compliance categories

Dashboard Components

Compliance Overview Panel

The top section provides a high-level summary:

• Compliance Score: Overall compliance rating (0-100%)
• Active Issues: Count of current unresolved compliance issues
• Trend Indicator: Whether compliance is improving or declining
• Risk Level: Current organizational risk assessment
• Action Items: Count of pending resolution tasks

Real-Time Metrics

The dashboard displays current compliance status:

1. Break Compliance Rate: Percentage of compliant breaks
2. Rest Period Adherence: Compliance with minimum rest periods
3. Hour Limit Status: Employees approaching or exceeding limits
4. Schedule Compliance: Percentage of compliant schedules
5. Resolution Rate: How quickly issues are being addressed

Each metric includes:

• Current value
• Comparison to previous period
• Trend indicator
• Severity level (color-coded)

Compliance Heatmap

Visual representation of compliance across the organization:

• Location Heatmap: Compliance levels by location
• Department Heatmap: Compliance breakdown by department
• Time-Based Heatmap: Compliance patterns by day/time
• Issue Type Heatmap: Distribution of different violation types

Color coding indicates severity:

• Green: High compliance (90%+)
• Yellow: Moderate risk (75-90%)
• Orange: Significant risk (60-75%)
• Red: Critical risk (below 60%)

Trend Visualizations

Charts showing compliance patterns over time:

1. Compliance Trend Line: Overall compliance rate over time
2. Issue Type Breakdown: Distribution of violation categories
3. Resolution Time Trend: Average time to resolve issues
4. Recurring Issues: Frequency of repeat violations

Use the time selector to adjust the view period:

• Last 7 days
• Last 30 days
• Last quarter
• Custom date range

Active Issues Panel

List of current compliance issues requiring attention:

1. Each issue shows:
   • Issue type and description
   • Affected employee(s) or department
   • Time since detection
   • Current status
   • Severity level
   • Assigned to (if applicable)
2. Sort by:
   • Priority
   • Age
   • Type
   • Location
3. Filter options to focus on specific issue types

Compliance Calendar

Calendar view of upcoming compliance events:

• Upcoming Deadlines: Required actions or reports
• Scheduled Audits: Internal or external compliance reviews
• Training Due Dates: Required compliance training
• Regulation Changes: Upcoming changes to labor laws

Monitoring Specific Compliance Areas

Break Compliance Monitoring

To focus on break compliance:

1. Click the Break Compliance tab
2. View detailed break analytics:
   • Meal break compliance rate
   • Rest break compliance rate
   • Most common break violations
   • Employees with repeat issues
   • Managers with highest violation rates
3. Use timeline view to identify patterns by day or time of day

Rest Period Dashboard

Monitoring time between shifts:

1. Navigate to the Rest Periods tab
2. View rest period metrics:
   • Employees with insufficient rest
   • Upcoming schedule conflicts
   • Historical trend of rest period compliance
   • Department comparison of rest compliance
3. Identify systemic scheduling issues

Hours and Overtime Monitoring

Track working hour compliance:

1. Select the Working Hours tab
2. View hour-related analytics:
   • Employees approaching overtime thresholds
   • Departments with highest overtime usage
   • Weekly hour compliance trends
   • Consecutive days worked violations
   • Minor work hour restriction compliance

Schedule Compliance View

Monitor schedule-related compliance:

1. Go to the Schedule Compliance tab
2. View schedule metrics:
   • Pre-publication violation rate
   • Post-edit compliance changes
   • Manager override frequency
   • Compliance by schedule creator
   • Common schedule violation types

Customizing the Dashboard

Creating Custom Views

Configure personalized dashboard layouts:

1. Click the Customize View button
2. Select which metrics and visualizations to display
3. Arrange the components in your preferred layout
4. Save your custom view with a descriptive name
5. Access saved views from the View dropdown menu

Setting Alert Thresholds

Configure when metrics trigger visual alerts:

1. Click Settings > Alert Thresholds
2. For each metric, set the threshold levels:
   • Warning Level: When yellow warning appears
   • Critical Level: When red alert appears
3. Configure threshold values as percentages or absolute values
4. Click Save Thresholds

Dashboard Filters

Apply filters to focus on specific areas:

1. Click the Filter button
2. Select filter criteria:
   • Locations: Filter to specific work locations
   • Departments: Focus on selected departments
   • Employee Types: Filter by role or classification
   • Time Period: Adjust the data time range
   • Issue Types: Focus on specific compliance areas
3. Apply filters to see a targeted view
4. Save filter combinations for quick access

Taking Action from the Dashboard

Issue Drill-Down

Investigate specific compliance issues:

1. Click on any metric or issue in the dashboard
2. The system displays detailed information:
   • Complete issue description
   • Affected employees or shifts
   • Compliance rule violated
   • Historical context
   • Similar past issues
3. Use the Action menu to take immediate steps

Quick Actions

Address issues directly from the dashboard:

1. For any issue, click the Actions button
2. Select from available options:
   • Assign: Delegate issue resolution
   • Document: Record explanation or exception
   • Notify: Send communication about the issue
   • Resolve: Mark as addressed and document resolution
   • Escalate: Raise to higher management

Bulk Operations

Take action on multiple issues at once:

1. Use checkboxes to select multiple issues
2. Click Bulk Actions
3. Choose from available options:
   • Bulk Assign: Assign multiple issues to one person
   • Bulk Notification: Send alerts about selected issues
   • Generate Report: Create detailed report of selected issues
   • Export Data: Download issue details

Dashboard Sharing and Reporting

Exporting Dashboard Views

Share dashboard snapshots:

1. Configure the dashboard with desired filters and views
2. Click the Export button
3. Choose export format:
   • PDF: Complete dashboard snapshot
   • CSV: Raw metrics and issue data
   • Image: Visual screenshot of current view
4. Select whether to include sensitive details
5. Click Export to download

Scheduled Dashboard Reports

Set up automatic dashboard snapshots:

1. Click Schedule Reports
2. Configure report settings:
   • Frequency: Daily, weekly, or monthly
   • Recipients: Email addresses to receive the report
   • Format: PDF, Excel, or PowerPoint
   • Content: Which dashboard components to include
3. Click Save Schedule

The system will automatically generate and distribute dashboard reports at the scheduled times.

Shared Dashboards

Create dashboards for specific stakeholders:

1. Configure a dashboard view for a specific audience
2. Click Share > Create Shared View
3. Set access permissions:
   • Manager-level access
   • Location-specific view
   • Department-focused dashboard
4. Generate a shareable link or add users directly
5. Recipients can view but not modify the dashboard

Mobile Access

Access the dashboard on the go:

1. Use the Shifts mobile app
2. Navigate to the Compliance section
3. View a mobile-optimized dashboard
4. Receive push notifications for critical issues
5. Take basic actions directly from your mobile device

Best Practices

For effective compliance monitoring:

1. Check Daily: Review the dashboard at least once per day
2. Prioritize by Severity: Address red and orange items first
3. Look for Patterns: Focus on recurring issues and trends
4. Delegate Effectively: Assign issues to appropriate team members
5. Document Actions: Record all compliance interventions
6. Review Trends Weekly: Analyze longer-term patterns regularly
7. Share with Stakeholders: Keep management informed of compliance status
8. Customize for Roles: Create targeted views for different administrator needs

Related Resources

• Compliance Rules
• Compliance Reports
• Compliance Notifications
• Break Compliance

This article should be updated when:

1. New dashboard components or visualizations are added
2. The dashboard interface is redesigned
3. Additional compliance metrics are introduced
4. New filtering or customization options become available
5. Mobile dashboard capabilities are enhanced