Clock In and Clock Out

Learn how to accurately record your work hours by clocking in at the start of your shift and clocking out when you finish, with verification options to ensure compliance.

Overview

The Clock In/Out feature in Shifts allows you to record when you start and end your shifts, ensuring accurate time tracking and attendance management. The system includes verification methods to prevent time fraud and ensure you’re at the right location when clocking in or out.

How to Clock In

When you arrive for your shift:

1. Log into the Shifts platform via the web or mobile app
2. On your dashboard, find the Current Shift card
3. Click the prominent Clock In button
4. If required by your company settings, you may need to:
   • Allow location access to verify you’re at the correct location
   • Take a photo for facial verification
   • Connect to the workplace Wi-Fi network
5. Once verified, the system will confirm your clock-in was successful

How to Clock Out

When your shift ends:

1. Return to the Shifts dashboard
2. Find the Current Shift card showing your active shift
3. Click the Clock Out button
4. Complete any required verification steps similar to clock-in
5. Add any notes about your shift if needed
6. Submit your clock-out

Verification Methods

Your company may use several verification methods to ensure accuracy:

Location Verification

The system can check that you’re physically at your assigned workplace using GPS coordinates. You’ll need to:

• Enable location services on your device
• Be within the designated geofence of your workplace

IP Address Verification

Ensures you’re connected to the company network when clocking in/out.

Device Recognition

The system remembers your authorized devices to prevent unauthorized clock-ins.

Photo Verification

You may be prompted to take a selfie when clocking in/out to verify your identity.

Handling Exceptions

If You Forget to Clock In

1. Clock in as soon as you remember
2. Use the Request Time Adjustment feature to note the actual start time
3. Your manager will need to approve the adjustment

If You Forget to Clock Out

1. The system may automatically clock you out at your scheduled end time
2. You can request an adjustment if you worked longer than scheduled
3. Your manager will review the adjustment request

Technical Issues

If you encounter technical problems when trying to clock in/out:

1. Try refreshing the page or restarting the app
2. Use the mobile app if the web version isn’t working (or vice versa)
3. Contact your manager to record your time manually if necessary

Mobile Clock In/Out

For employees on the go:

1. Download the Shifts mobile app from your device’s app store
2. Log in with your Shifts credentials
3. Use the prominent Clock In/Clock Out buttons on the home screen
4. Mobile clock-ins can use your phone’s location services for verification

Best Practices

For optimal results when using the Clock In/Out system:

1. Always clock in and out promptly at the start and end of your shift
2. Ensure your device has location services enabled if required
3. Report any technical issues immediately to your manager
4. Review your timesheet regularly to verify accuracy
5. Use a consistent device for clocking in/out when possible

Related Resources

• Break Management
• Attendance Records
• Mobile Time Tracking

This article should be updated when:

1. The clock in/out interface changes
2. New verification methods are added
3. The mobile app functionality is updated
4. Company policies around attendance tracking change